qqbd Privacy Policy

Our Commitment to Your Privacy

qqbd operates as Bangladesh's trusted online casino and sports betting platform. In the course of providing our services we necessarily collect and process certain personal information about you. This Privacy Policy describes the categories of personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights available to you in relation to your personal data.

By accessing and using qqbd you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must discontinue use of the platform. This policy applies to all players, visitors, and users who access qqbd from Bangladesh and any other jurisdiction where our services are accessible.

Six Privacy Principles We Follow

Every data decision at qqbd is guided by these six core privacy principles, applied consistently across every player account and transaction.

1Information We Collect

qqbd collects the minimum personal information necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are set out below.

• Identity data: full name, date of birth, gender, and a copy of a government-issued identity document where KYC verification is required.
• Contact data: mobile number, email address, and residential address in Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, or Rangpur division).
• Financial data: payment method details (bKash number, Nagad number, Rocket number, Upay number, or USDT wallet address), transaction history, deposit and withdrawal amounts.
• Technical data: IP address, browser type, device identifiers, operating system, referral URL, and session activity logs collected automatically when you access the platform.
• Gameplay data: game history, betting patterns, session durations, win/loss records, and responsible gaming tool settings (deposit limits, self-exclusion status).

2How We Use Your Information

qqbd uses your personal data only for the purposes described in this policy. We do not use your data for profiling, automated decision-making, or targeted advertising outside of qqbd's own platform. The specific purposes for which we process your data are as follows.

• Account creation and management: to register your account, verify your identity, and maintain your profile on the qqbd platform.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, and other supported payment methods in Bangladesh Taka (BDT) or cryptocurrency.
• Regulatory compliance and fraud prevention: to perform KYC checks, detect fraudulent or collusive behaviour, comply with anti-money-laundering obligations, and investigate disputes.
• Customer support: to respond to your enquiries, resolve account issues, and communicate with you about your account status, transactions, and responsible gaming tools.
• Platform improvement: to analyse gameplay patterns, monitor site performance, test new features, and improve the overall qqbd user experience on both mobile and desktop.
• Marketing communications (opt-in only): to send you promotional offers, bonus notifications, and platform updates via email or SMS — but only if you have expressly opted in to receive such communications.

3Legal Basis for Processing

qqbd processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.

• Contractual necessity: processing required to perform the contract between you and qqbd — for example, creating your account, settling bets, and processing withdrawals.
• Legal obligation: processing required to comply with applicable laws, including anti-money-laundering regulations, fraud prevention requirements, and KYC obligations.
• Legitimate interests: processing carried out for qqbd's legitimate business interests, such as improving platform security, preventing abuse of bonuses, and analysing aggregate gameplay statistics — where such interests are not overridden by your rights and freedoms.
• Consent: processing based on your explicit opt-in consent, such as sending you promotional emails or SMS notifications. You may withdraw this consent at any time by contacting qqbd support or updating your account communication preferences.

4Sharing Your Information

qqbd does not sell your personal data. We may share your data with carefully selected third parties only in the limited circumstances described below.

• Payment processors: we share necessary financial data with payment service providers (including bKash, Nagad, Rocket, and cryptocurrency processors) solely to execute your requested transactions.
• Technology and platform service providers: we use third-party software vendors (including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) to deliver games and platform features. These providers access only the data necessary to perform their contracted services.
• Regulatory and law enforcement authorities: we may disclose personal data where required by applicable law, court order, or at the request of competent authorities investigating financial crime, fraud, or other legal matters. qqbd cooperates fully with law enforcement agencies in Bangladesh and internationally.
• Business transfers: in the unlikely event of a merger, acquisition, or asset sale involving qqbd, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

5Cookies & Tracking Technologies

qqbd uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the platform. Below is a summary of the types of cookies we use and why.

• Essential cookies: these are strictly necessary for the platform to function. They manage your login session, maintain your account state, and ensure secure page transitions. These cookies cannot be disabled without breaking core platform functionality.
• Performance cookies: these collect anonymised data about how visitors use the qqbd platform — such as which pages are visited most often and whether error messages are received. This data helps us improve site speed, stability, and layout.
• Functional cookies: these remember your preferences such as language settings, display options, and responsible gaming tool configurations so you do not need to reset them on each visit.
• Analytics cookies: we use aggregated, anonymised analytics to understand broad usage trends across the qqbd platform. No individual player is identified or profiled through analytics cookies.

You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain platform features from working correctly. qqbd does not use cookies to serve third-party advertising on external websites.

6Data Retention

qqbd retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The specific retention periods we apply are as follows: identity and KYC documents are retained for a minimum of 5 years from the date of account closure in accordance with anti-money-laundering regulations; financial transaction records are retained for a minimum of 5 years; gameplay and betting history is retained for 3 years from the date of the relevant transaction; and marketing consent records are retained until you withdraw consent plus 1 year for audit purposes.

When your personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, qqbd will securely delete or anonymise it. You may request information about the specific retention period applicable to your data by contacting qqbd support at [email protected].

7Your Privacy Rights

As a qqbd player you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: you may request a copy of the personal data we hold about you, free of charge, once per calendar year. Additional requests may be subject to a reasonable administrative fee.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful — subject to any overriding legal retention obligation.
• Right to restrict processing: you may request that we restrict processing of your personal data in certain circumstances, for example while you contest the accuracy of the data or object to our processing on legitimate interests grounds.
• Right to object to marketing: you may opt out of receiving marketing communications from qqbd at any time, without giving any reason, by contacting support or updating your communication preferences within your account settings.

8Security of Your Data

qqbd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data transmissions, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular penetration testing and vulnerability assessments of the qqbd platform, and secure encrypted storage for all sensitive identity and financial documents.

While qqbd takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, qqbd will notify you and relevant authorities without undue delay in accordance with applicable notification obligations.

9Third-Party Links

The qqbd platform may contain links to third-party websites or services, including game provider portals and payment processor pages. qqbd is not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party site you visit. This Privacy Policy applies solely to data collected by qqbd through the qqbd platform and does not cover data collected by third parties independently.

10Changes to This Privacy Policy

qqbd may update this Privacy Policy from time to time to reflect changes in our data-processing practices, applicable law, or business operations. Where changes are material, we will notify registered players via their registered email address or by displaying a prominent notice on the platform at least 7 days before the revised policy takes effect.

Continued use of the qqbd platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. The current version of this policy is always accessible at qqbd.ws/privacy-policy. The effective date at the top of this page indicates when the policy was last updated.

11Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way qqbd handles your personal data, please contact our support team. We aim to resolve all privacy-related enquiries within 30 calendar days (Bangladesh Standard Time, UTC+6).

Email: [email protected]